If there's one piece of wisdom that this simple pilgrim would like to impart upon you: have the courage to start with the customer. My biggest regrets are the moments that I let a lack of data override my intuition on what's best for our customers. This leadership change gives you some breathing room to break bad habits and deliver sustainable customer happiness - don't waste the opportunity!
I will miss you terribly.
Love,
Andrew
(Groupon ExCEO)
I will miss you terribly.
Love,
Andrew
(Groupon ExCEO)
RSS Feed
